This Privacy Policy describes how [Legal Business / Entity Name] (“HotColdHaven,” “we,” “us,” or “our”) collects, uses, and shares information when you visit hotcoldhaven.com (the “Site”), subscribe to our newsletter, use our tools, or contact us. By using the Site, you agree to the practices described here.

1. Information we collect

Information you give us

• Newsletter sign-ups: your email address (and any name you provide) when you subscribe.
• Contact form: your name, email address, and the contents of your message.
• Our tools: if you choose to have a calculator or protocol result emailed to you, the email address you provide. Using the tools themselves does not require an email.
• Purchases (if you buy directly from us): the information needed to process an order, such as name, contact details, shipping address, and payment information (payment is handled by our payment processor — we do not store full card numbers).

Information collected automatically

• Usage & device data: pages viewed, links clicked, referring site, approximate location, browser and device type, and similar analytics data.
• Log data: standard server logs, including IP address and timestamps, used for security and operation.
• Cookies and similar technologies (see Section 3).

2. How we use your information

We use the information we collect to:

• Operate, maintain, and secure the Site;
• Send our newsletter and deliver any tool results you request (you can unsubscribe at any time);
• Respond to your enquiries and corrections;
• Understand how the Site is used so we can improve our content;
• Process and fulfil any direct purchases (if applicable);
• Comply with legal obligations and enforce our terms.

We do not sell your personal information.

3. Cookies & tracking technologies

We and our service providers use cookies and similar technologies to run the Site, remember preferences, measure traffic, and support affiliate tracking. These include:

• Essential cookies needed for the Site to function.
• Analytics cookies (e.g., [Analytics provider, e.g. Google Analytics 4]) that help us understand aggregate usage.
• Affiliate cookies set by retailers/networks when you click an affiliate link, so a qualifying purchase can be attributed to us (see Section 4).

You can control cookies through your browser settings and, where offered, our cookie banner/consent tool. Disabling some cookies may affect how the Site works.

4. Affiliate links & third-party programs

HotColdHaven is reader-supported and uses affiliate links. When you click certain links and make a purchase, the retailer or affiliate network may set a cookie and share limited transaction data with us (or our network) so we can be credited a commission — at no extra cost to you. As an Amazon Associate, we earn from qualifying purchases. The handling of your data after you leave our Site is governed by that retailer’s or network’s own privacy policy. For more on how this works, see our Affiliate Disclosure.

5. Third-party services we use

We share information only as needed with service providers who help us run the Site, and as required by law. These may include:

• Website hosting and content delivery;
• Analytics — [e.g. Google Analytics];
• Email/newsletter — [e.g. MailerLite];
• Contact form processing — [e.g. your form plugin];
• Affiliate networks & retailers — e.g. Amazon Associates, Impact, ShareASale, AWIN, and brand programs;
• Payment processing (for direct purchases) — [e.g. your payment processor].

Each provider processes data under its own privacy terms. We do not sell or rent your personal information to third parties for their own marketing.

6. Data retention & security

We keep personal information only as long as needed for the purposes described here or as required by law — for example, newsletter data until you unsubscribe, and enquiry data for a reasonable period after we respond. We use reasonable technical and organisational measures to protect your information, though no method of transmission or storage is completely secure.

7. Your rights & choices

Depending on where you live, you may have rights over your personal information, including to access, correct, delete, or port it, to object to or restrict certain processing, and to withdraw consent.

• Newsletter: unsubscribe any time via the link in our emails.
• EEA/UK (GDPR): you have the rights above and may lodge a complaint with your local data-protection authority.
• California (CCPA/CPRA): you have rights to know, delete, and opt out of “sale”/”sharing” of personal information. We do not sell your personal information.

To exercise any right, contact us using the details in Section 11. We may need to verify your identity before acting on a request.

8. International users & data transfers

We are based in [your country/jurisdiction] and the Site is intended primarily for visitors in the United States. If you access the Site from elsewhere, your information may be processed in countries with different data-protection laws than your own. Where required, we take steps to ensure appropriate safeguards for such transfers.

9. Children’s privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.

10. Links to other sites

The Site links to third-party websites (including retailers we recommend). We are not responsible for the content or privacy practices of those sites; please review their policies before providing information.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above, and significant changes may be highlighted on the Site. Your continued use of the Site after an update means you accept the revised policy.

12. How to contact us

Questions about this policy, or want to exercise a privacy right? Reach us at [hello@hotcoldhaven.com] or via our contact page. Our contact details and legal entity are: [Legal Business / Entity Name], [address or jurisdiction].